Polarbar FAQs


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This page contains the most frequently asked questions we get regarding Polarbar Mailer. Before submitting questions to the support list, please be sure to read these FAQs as they usually cover the most common situations.

Q.
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Isn't Polarbar spelled wrong?
No, it sprung from a "tradition" two of our first developers took part in. You can read about it on the About page.
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How do I get the Polarbar Mailer to run on my computer?
Polarbar Mailer has been tested on Windows 95/98, Windows NT, OS/2, Linux, and Mac. For more information, see the Installation page.
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I tried running the Polarbar Mailer but it just stopped, what now?
Add "-nojit" (without the quotation marks) to your start command between the "jre" and "-cp" commands.
Q.
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I tried "-nojit" and it still doesn't work.
Send email to our support mailing list. If you're not already a member of the list, the Support List page will tell you how to join.
Q.
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Will you sell my email address if I join the mailing list?
Absolutely not! The Polarbar Mailer team will never sell or give your information to third party vendors.
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How do I know what version of the Polarbar Mailer I have?
You can find your version level at Help | About.
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What is HotJava? Is it a virus?
No, it's not a virus. It is a java based brower used by the Polarbar Mailer. It is a separate component made by Sun Microsystems that was distributed by Innoval with the original mailer program. The current version supported by the Polarbar Mailer is no longer supported by Sun and not distributed with the Mailer. If you have the original release of J Street Mailer, copy the HotJavaBean.jar file to your Polarbar Mailer directory. You should edit your start command to reflect this (jre -cp polarbar.jar;HotJavaBean.jar org.polarbar.mailer). The original release of the J Street Mailer is no longer available at the old Innoval Yahoo! Store, but you can find it at various download sites, such as the Hobbes OS/2 archive at the New Mexico State University (do a "Quick search" for "jstreet" from the main page). Note: It is no longer possible to get this old version of HotJava from Sun Microsystems and that at this time, newer versions aren't supported in the Polarbar Mailer.
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Why can't I use FIND when I'm using the ICE browser?
The ICE browser has several limitations at this time. The FIND command is not supported by ICE.
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Is the Polarbar Mailer freeware?
At this time there is no charge for the software or support.
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Why are my display and printing fonts so small?
You can change the size of your fonts by going to Tools | Fonts.
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Why doesn't the spell checker work?
Make sure the SNDSPELL.JDX file is in your Polarbar directory. At this time, the word list supported by the Polarbar Mailer is not complete, so you may find that you have to "Learn" many common words. Increasing the usefulness of the spellcheck function is on the "To Do" list.
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Where can I find the SNDSPELL.JDX file?
Because the spell checker is a commercial product that the all-volunteer Polarbar Team doesn't have a license for, the team is unable to redistribute the spell checker files. This means that if you don't already have a copy of the (originally commercial) J Street Mailer, you need to locate and download the jstreet.zip distribution file, and extract the Sndspell.jdx file from it. If you are running Polarbar on a case-sensitive file system, you will need to rename the file to SNDSPELL.JDX. A popular download location for this file is the Hobbes OS/2 archive at the New Mexico State University (do a "Quick search" for "jstreet" from the main page).
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I've done the above stuff. Why does the spell checker still not work?
Are you trying to share your Polarbar installation between Linux and Windows by mouting the Windows drive using vfat and the spell checker is only failing under Linux? If so, then due to a long vs. short file name limitation in Windows FAT and FAT32 partitions, you will need to jump through some hoops. First create a Polarbar directory on your Linux partiation. Then create an upper case symbolic link to the SNDSPELL.JDX file on the vfat mounted partition. Then create a same-case symbolic link to the vfat mounted Mailer directory or use the -d command line option to point to the Mailer directory. If you have an image directory in the vfat mounted Polarbar directory, you might also want to create a same-case symbolic link to the image directory.
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Where are my image files located so I can change the icons used in the Polarbar Mailer?
PBM will scan the classpath for images. They should be located in an image subdir under one of the items in the classpath. So if my classpath is: c:\foo;.;d:\pbm\polarbar.zip;d:\jdk1.1\lib\classes.zip images will be searched first in c:\foo\image then in .\image then in the polarbar.zip file in the image directory and finally in classes.zip in the image directory. If you want to replace some of the images from PBM with your own versions, make sure you have an appropriate directory entry in the classpath *in front* of the reference to polarbar.zip and put the images there. Replacement images must have the same name as the images they are replacing.
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I'm switching to Polarbar Mailer from PMMail or PostRoad Mailer? Can I convert my email to PBM?
Yes, our PolarTools page can help you with that.
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My special characters aren't displaying properly. How can I fix this?
If you use java.exe and completely specify the path to your classes.zip you should also add i18n.jar if
it's in the same lib directory as classes.zip.


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